Shipping policy

At Olivia & Harry, we do our best to process and dispatch your order as quickly and carefully as possible.

Order Processing

Orders are typically processed within 1–3 business days.

During promotional periods, public holidays or peak seasons, processing times may be slightly longer than usual. Once your order has been processed and dispatched, you will receive a shipping confirmation email.

Shipping

We work with trusted shipping partners to ensure your order is delivered safely and efficiently.

Some of our products are shipped through carefully selected international fulfillment partners as part of our global logistics network.

Delivery Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Please note that delivery timeframes are estimates only and may be affected by circumstances beyond our reasonable control, including customs processing, carrier delays, severe weather, public holidays or periods of high shipping demand.

Olivia & Harry is not responsible for delays caused by shipping carriers or other events outside our reasonable control.

Shipping Costs

Shipping costs are clearly displayed during checkout before you complete your purchase.

Order Tracking

Where available, you will receive a tracking number by email once your order has been dispatched, allowing you to monitor the progress of your delivery.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping details, please contact us as soon as possible at info.oliviaandharry@gmail.com. While we will do our best to update your order, we cannot guarantee changes once processing has begun.

Olivia & Harry is not responsible for delays, failed deliveries or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.